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Advance Directives

Planning Your Living Will

An advance directive (also known as a living will) is a way to make sure that your wishes are known. It is an unpleasant thought, but what if you became too sick to tell the doctor what you want your care to be? Creating a living will allows you to communicate your wishes and make medical decisions in advance of care.

You can also name someone, known as a Medical Power of Attorney, to make those choices if you cannot.

Creating Your Living Will

Allwell recommends all of our plan members take the time to create a living will, designate a power of attorney and provide their advance directive to their primary care physician.

To learn more about creating your advance directive, please visit (Please note, by clicking on this link, you will be leaving the Allwell from Arizona Complete Health website.)

Once you have completed your advance directive, ask your doctor to put the form in your file. You can also talk to your doctor about the decision making process of creating your living will or advance directive. Together, you can make decisions that will set your mind at ease.

If you should ever need or want to, you can change your advance directive at any time. You should make sure others know you have an advance directive. If you choose to designate a Medical Power of Attorney. That person should be made aware of your advance directive or living will as well.

If you have signed an advance directive, and you believe that a doctor or hospital did not follow the instructions in it, you may file a complaint with the Arizona Attorney General's Office by calling 1-602-542-2123 (National Relay Service: TTY 711). You can also contact your local Office for Civil Rights.

Office of Civil Rights 
U.S. Department of Health & Human Services
90 7th Street, Suite 4-100
San Francisco, CA 94103

The telephone number is 1-800-368-1019 (TDD: 1-800-537-7697)

For more information on an Advance Directive, please refer to Chapter 8 of your Allwell from Arizona Complete Health Evidence of Coverage  or you can call Member Services at 1-800-289-2818 (TTY: 711). From October 1 to March 31, you can call us 7 days a week from 8 a.m. to 8 p.m. From April 1 to September 30, you can call us Monday through Friday from 8 a.m. to 8 p.m.

medicare services


For more information on an Advance Directive, please refer to Chapter 8 of your Evidence of Coverage or call Member Services. We are here to help!